moxnach 5 years, 8 months ago

Pros: quick Cons: Fixing one thing they damaged other things, which cost me $1000 to fix. They changed front bearing and performed wheel alignment ($450). But when old bearing was removed they bent flange & Hub. (Seems they don't know how to work with manual press) When I returned back to them at 12:30pm to ask to have a look - a refuse followed saying we are closing in 30 minutes. Come in the morning. But they were still open till 14:30 when I pass them later. I had to go to the local shop as car was making major noise when breaking. Investigation revealed that wheel is wobbling against breaks due to bent flange. Flange must be changed (unfortunately with bearings all together). Check out attached bill (on localist.co.nz as here cannot attach image). There is a section "PLEASE NOTE: Replaced bent flange on the right front hub". I suspect that hub is also bent (this is due to technical process of extracting old bearing from the flange) and I will have to change whole thing again soon.. Not to mention 1) that after their wheel alignment - I had to drive with steering turned about 10 degrees to the left to keep car going straight. The told me that this is fine. It is not too big angle. While in the other shop it was fixed in 1 minute free of charge. 2) When I rang them saying bent flange discovered - would you fix it? Answer was "laughing laughing.. nonsense! Not possible.. laughing.... then he says NO, I believe it is a suspension making noise". I never came back to them... 3) I saw good reviews. And my best friend recommended them to me... But things are changing. They are not as good as before. They are not taking responsibility of their fault.